Best Practices in Mentoring: Advice from Northwestern Faculty
These observations are drawn from interviews with 40 Northwestern faculty renowned for their excellence as mentors.
Optimizing student progress
- Mentors are also responsible for making mentees successful
- Break tasks into manageable pieces
- Enable the student to learn from and with the team and see each other’s process
- Diagnose the student’s skill set (and develop a plan for utilizing and extending it)
- Instill motivation and enthusiasm about the student’s projects
- Find out what gets your student excited
- Help your mentee recognize what they’re suited for among specialties
- Convey the kind of commitment your field requires to excel
- Undertake bi-directional negotiation about topics
- Care about your student; think about their career; take time to give critical feedback
- Model how to be a good researcher
- Help your student to understand the processes and techniques of research
- Figure out what to tell this student to help him/her succeed
Discussing student progress
- Hold regular meetings
- Give explicit and frequent evaluation of achievement
- When there’s a problem, call attention to it sooner; don’t let problems build up
- Respond promptly to the student’s work
- Keep focus and priorities clear
- Take notes: these may become a useful basis for letters of recommendation
- Plan forward
Communicating critique
- Pay attention to all forms of verbal and non-verbal communication
- Always deliver difficult news in person and privately
- Be tough, yet keep the intellectual criteria clear
- Trust your expertise and give direction
- Consult with your advisor on any serious difficulties
- Maintain openness, yet preserve confidentiality
- Be honest. When there are setbacks, look for a positive spin
- Ensure that a mentee understands what you are trying to communicate, otherwise you will just have to repeat the information over and over again
Personal and social interactions
- Keep it work related, though friendly
- Advise and assist
- Recognize individual strengths; do not assume homogeneity
Pathways to graduate school
- Demystify research and academia
- Let the student see all aspects of your job; let them help when feasible and appropriate (“legitimate peripheral participation”)
- Coach the student on how to be savvy in personal interactions
- Teach the student how your field and discipline works
- Help students to come to problems through investigation and to develop their questions through study
Aligning expectations
- Mentor because you’re interested and motivated
- Casual conversations can be valuable teaching moments
- Remember that mentees can also help you think about your work in new ways, and sustained contact with students can change your thinking
- Your commitment to mentees can be returned with their best efforts, passion, and loyalty vis-à-vis your (or your group’s) efforts
- You will understand minds by building them
- It is rewarding to see someone grow and understand something new, with or without a great result
Advice to new mentors
- Getting formal training in mentoring will make the learning curve more manageable; fewer mistakes will result
- Mentoring can be both frustrating and fun; learn from and enjoy it all
- Be conscious of power dynamics in mentoring relationships and how that dynamic can be impacted by gender, ethnicity, cultural background, etc.
- Remember times when you have felt isolated or lost and work to always promote civility, respect, and collegiality
- Your personal style will emerge; be comfortable with yourself in this role
- Enjoy your mentee’s successes when they get a good result
- Be patient
- Don’t take your own strengths for granted (if it’s easy for you, that doesn’t mean it’s not unimportant)
- There is a status difference between mentor and student; respect the gap between buddy and gatekeeper
- Advice and love are cheap. Be reassuring and affirmative
- Small things can matter a lot
- Remember that you can have a huge impact on someone’s future career