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Postdoctoral Training Opportunity - Medill Spiegel Research Center

The Medill Spiegel Research Center (SRC) is part of Northwestern University Medill School of Journalism, Media, Integrated Marketing Communications. The mission of the center is to undertake evidence-based, data-driven, quantitative analysis to understand the relationship between various forms of customer engagement and favorable financial outcomes. The center’s research includes assessing the financial impact of consumer engagement behaviors relative to social media, mobile devices, customer reviews and ratings, loyalty programs, multi-vendor shopping platforms, and more.

Their goal is to uncover evidence that shows which types of customer engagement with media and brands result in the most significant financial impact.

The center is currently working closely with the Northwestern Medill Local News Initiative and Google to understand behaviors associated with the consumption of local news, including subscribing to and persisting with digital subscriptions. They are also very interested in research related to recommender systems and conversational interfaces.

The center is looking for a highly skilled individual capable of working in a fast-paced collaborative environment, with the goal of producing original research in the field of customer engagement. The ideal candidate has strong analytical, quantitative, and communications skills. Experience with statistical tools (e.g., R, Python, SAS, Stata) is critical. Candidates should have a track record of producing research suitable for top-tier academic audiences, but also capable of translating research insights into actionable advice for marketing executives. Previous postdoctoral fellows have moved into tenure-line positions at R1 universities, as well as industry roles.

The fellow will work closely with Edward Malthouse, Erastus Otis Haven Professor and Research Director of the Medill Spiegel Research Center. Professor Malthouse is a highly regarded scholar with extensive publications who has served as the SRC Research Director since its inception More information on Professor Malthouse and other scholars who have worked with SRC is available at People - Medill Spiegel Research Center (northwestern.edu).

Skills

  • Ability to present research findings to both academic and practitioner audiences
  • Collaborative
  • Conversant with leading statistical packages
  • High-energy
  • Passionate about quantitative research
  • Strong communications skills (written and verbal)
  • Team player

Term: Available immediately, with a minimum of one-year commitment, with an opportunity for two years total

Interested candidates should communicate with Jonathan Copulsky, Executive Director of the Medill Spiegel Research Center, jonathan.copulsky@northwestern.edu.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, underrepresented racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.